Frequently Asked Questions

Online Ordering

Do I have to register before ordering?

No, you can place an order without an account using a credit card. If you'd like to sign up for an account, please fill out our online registration form and our customer service will be in touch.

Can I pick up my order?

Yes. When checking out, select Will Call as the shipping option.

Orders may be picked up during regular business hours (8 AM–5 PM).

What payment methods can I use?

You can pay for your order with a purchase order, credit card, or feel free to request a quote if you'd like different pricing options for products.

Delivery / Distribution

How soon will my order be delivered?

Order by 4PM and we will ship the same day.

Most orders are delivered within 24–48 hours to most areas.

My Account

I forgot my password, how do I sign in?

Navigate to the Account Retrieval page and follow the instructions to set a new password for your account.